How to improve disaster response through data and participation

How do we track who has the virus?

How do we predict how the virus will spread?

How do we provide accurate and reliable information to our communities?

How do we administer testing?

How do we direct the right people at the right times to hospitals and testing centers?

How do we expand our capacity to monitor who is sick?

How do we help the elderly and the homebound?

How do we provide economic assistance to those affected by business closures?

Watch the Videos

As the COVID-19 virus rapidly spreads to more than 150 countries on six continents, public institutions are straining to keep up.

To assist you in responding during this time of crisis, we have assembled this collection of coaching videos from those who have successfully responded to a crisis before by successfully using technology to engage with a larger “crowd” of volunteers.


In each mini-lecture those who have successfully learned how to mobilize groups of people online, present the basic concepts and tools to learn, analyze and implement a crowdsourced public response to crucial decision-making processes in a context of emergency. While the focus of this course is to inform the response to the COVID-19 pandemic, we hope the lessons learned will also be applied to future disaster relief efforts and worst-case scenarios.

Learn from leading experts